Quatro Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Quatro Casino website, games, services, promotions and related features. By creating an account, accessing the platform or using any service provided by Quatro Casino, you confirm that you have read, understood and agreed to these Terms.
These Terms should be considered together with any specific promotion rules, payment conditions, game rules and other notices displayed on the website. If you do not agree with any part of these Terms, you must not use Quatro Casino.
Acceptance of Terms
These Terms form a legally binding agreement between you and Quatro Casino. They apply to every visit, account activity, transaction and game session conducted through the website.
You are responsible for reviewing the current version of the Terms before using the services. Continued use of Quatro Casino after an update means that you accept the revised wording. Rules specific to an individual game or promotion may also apply and will take priority where they address a particular subject in greater detail.
Eligibility
Quatro Casino is available only to individuals who are at least 18 years old, or the higher minimum age required in the place where they live. You must use the platform only where online gambling is permitted under applicable rules.
You must not access the services if you are located in a jurisdiction where participation is restricted or prohibited. It is your responsibility to determine whether you may lawfully use Quatro Casino from your location. Access through a virtual private network, proxy or other method designed to disguise your location is not permitted.
Account Registration
Only one personal account may be created for each player unless Quatro Casino gives written permission for an exception. Registration information must be accurate, complete and kept current. You must not register using another person's identity or provide misleading information.
You are responsible for protecting your login details and for all activity carried out through your account. Notify Quatro Casino promptly if you suspect that your credentials have been exposed, misused or accessed without permission. You must not sell, transfer, rent or otherwise allow another person to use your account.
Quatro Casino may refuse an application, request additional information or limit account functionality where this is reasonably necessary for security, compliance, fraud prevention or responsible gambling purposes.
Verification
Quatro Casino may verify your identity, age, address, payment ownership and other account details at any time. You may be asked to provide clear and valid documents or complete another reasonable verification process before deposits, withdrawals, bonuses or continued access are approved.
Information supplied for verification must be genuine, current and consistent with your account details. Deliberately altered, incomplete or misleading documents may result in account restrictions or closure. Where verification cannot be completed within a reasonable period, transactions or account access may remain on hold until the review is resolved.
Deposits
Deposits must be made using a payment method held in your own name or otherwise authorised for your personal use. Quatro Casino may reject or return payments that appear to belong to another person, involve unusual activity or present a security concern.
You should check the amount and destination of every deposit before confirming it. Deposited funds are intended for participation in the available services and must not be used to support unlawful activity. Payment processing times may vary because of the provider, banking procedures, technical issues or verification requirements.
You remain responsible for any fees charged by your bank, payment provider or other intermediary. Quatro Casino does not guarantee that every payment method will be available at all times.
Withdrawals
Withdrawal requests are processed after applicable checks have been completed. Quatro Casino may return funds to the original payment method where reasonably possible or request an alternative method in your name. Additional verification may be required before a withdrawal is released.
You may not withdraw funds connected with chargebacks, fraudulent payments, a breached promotion rule or other unlawful activity. Any pending withdrawal may be reviewed if account activity raises a legitimate security or compliance concern.
Processing times can depend on the selected method, payment provider and the completion of required checks. You should ensure that your account and payment information are accurate before requesting a withdrawal.
Bonuses
Promotions, bonuses, free spins and other incentives are subject to the specific terms displayed with the relevant offer. These terms may include eligibility conditions, expiry dates, minimum deposits, wagering requirements, game restrictions, maximum winnings or withdrawal limits.
Unless expressly stated otherwise, each offer is limited to one eligible person, household, device, payment method or other defined unit. Quatro Casino may cancel a bonus or adjust related winnings where an offer has been claimed through abuse, collusion, multiple accounts or inaccurate information.
Bonus balances and promotional winnings may not be available for withdrawal until all applicable conditions have been satisfied. You should review the full promotion rules before opting in or making a qualifying deposit.
Acceptable Use
You agree to use Quatro Casino honestly, responsibly and in accordance with these Terms. You must provide truthful information, follow game instructions and use the website only for its intended personal entertainment purpose.
You must maintain the security of your devices and account. You should not interfere with the website, attempt to bypass technical controls or use automated tools to access, analyse or operate any part of the services unless expressly authorised.
Quatro Casino may monitor activity to maintain platform integrity, investigate suspected misuse and protect players, payment systems and service providers.
Prohibited Activities
The following activities are prohibited:
- Using an account belonging to another person or allowing another person to use your account.
- Providing false, incomplete or misleading registration or verification information.
- Using stolen funds, unauthorised payment methods or payment instruments that you do not control.
- Attempting to manipulate games, promotions, bonuses, payment systems or account balances.
- Using bots, scripts, malware, exploits or other unauthorised software or technical methods.
- Colluding with other players or coordinating activity to obtain an unfair advantage.
- Using the website to launder funds, conduct unlawful transactions or support criminal activity.
- Harassing staff, other players or service providers, or submitting abusive, threatening or harmful material.
Quatro Casino may investigate suspected prohibited activity and take any proportionate action available under these Terms.
Intellectual Property
The website, software, branding, text, graphics, designs, logos and other materials made available by Quatro Casino are protected by applicable intellectual property rights. Unless these Terms expressly allow it, you may not copy, modify, distribute, publish, reverse engineer, sell or commercially exploit any part of the platform.
You receive a limited, personal and non-transferable permission to access the services for their intended purpose. This permission ends when your account is closed or your access to Quatro Casino is withdrawn.
Limitation of Liability
Quatro Casino aims to provide a reliable service but does not promise that the website, games or payment functions will always be uninterrupted, error-free or available. Access may be affected by maintenance, technical faults, network conditions, third-party providers or events outside reasonable control.
You use the services at your own discretion and are responsible for ensuring that your device, internet connection and software are suitable. To the extent permitted by applicable law, Quatro Casino will not be responsible for indirect losses, loss of opportunity, loss of data or damage resulting from unauthorised access caused by your failure to protect account credentials.
Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded or limited.
Account Suspension
Quatro Casino may suspend, restrict or close an account where there is suspected fraud, a breach of these Terms, failed verification, payment abuse, prohibited activity, a responsible gambling concern or another legitimate security reason.
During a review, deposits, games, bonuses or withdrawals may be temporarily unavailable. Where an account is closed, any remaining balance will be handled after relevant checks and subject to lawful deductions, unresolved disputes, invalid transactions or applicable promotion rules.
You must not create a replacement account to avoid a restriction or closure. If you believe action was taken in error, you may contact Quatro Casino with relevant details for review.
Privacy
Quatro Casino processes personal information to operate accounts, provide games, complete payments, conduct verification, prevent fraud, support responsible gambling and meet applicable obligations. Information may be shared with service providers or authorities where reasonably necessary for these purposes.
Personal information is handled in accordance with the applicable privacy notice and relevant data protection requirements. You should read the privacy information available on the website to understand how information is collected, used, stored and retained.
Responsible Gambling
Gambling should remain an entertainment activity and should never be treated as a guaranteed way to make money. Set limits that suit your circumstances, avoid chasing losses and do not gamble with money needed for essential expenses.
If gambling is becoming difficult to control, stop playing and seek support from an appropriate professional or support organisation. Quatro Casino may offer account limits, cooling-off options or self-exclusion tools where available. Requests for such measures should be made clearly, and you must not attempt to bypass them by opening another account.
Amendments
Quatro Casino may revise these Terms to reflect changes to the services, payment arrangements, security procedures, promotions or applicable requirements. The updated version will be made available on the website with its effective date where appropriate.
You should review the Terms regularly. If you continue to use Quatro Casino after changes take effect, you accept the revised Terms. If you do not agree, you must stop using the services and request account closure.
Contact Information
For questions about these Terms, account access, verification, payments or a complaint, contact Quatro Casino through the support channels shown on the website. Written support is available at support@quatrocasino.online.
When contacting support, provide enough information for your request to be identified, but do not send passwords, full payment card numbers or other unnecessary sensitive information.
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